Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from HelloBulgaria.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies — data files placed on your device, often including an anonymous unique identifier. More info: http://www.allaboutcookies.org
- Log files — track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps
- Web beacons, tags, and pixels — electronic files used to record browsing behavior
When you make (or attempt to make) a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (including credit card details)
- Email address
- Phone number
This is referred to as “Order Information.”
“Personal Information” includes both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to:
- Process and fulfill orders
- Arrange shipping
- Send confirmations and invoices
- Communicate with you
- Screen for fraud or risk
- Provide marketing (if aligned with your preferences)
We use Device Information to:
- Detect fraud (especially via IP address)
- Improve and optimize the Site
- Analyze user behavior and marketing performance
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties:
-
Shopify — powers our online store
https://www.shopify.com/legal/privacy -
Google Analytics — helps us understand user behavior
https://www.google.com/intl/en/policies/privacy/
We may also share information to:
- Comply with laws and regulations
- Respond to legal requests
- Protect our rights
BEHAVIORAL ADVERTISING
We use your information for targeted advertising.
You can opt out via:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or visit: http://optout.aboutads.info/
TEXT MARKETING AND NOTIFICATIONS
By providing your phone number, you agree to receive:
- Order updates (including abandoned cart reminders)
- Marketing messages (max. 20/month)
To unsubscribe:
Reply STOP to any message or use the unsubscribe link provided.
Message and data rates may apply.
DO NOT TRACK
We do not alter data collection when receiving Do Not Track signals from browsers.
YOUR RIGHTS (EU RESIDENTS)
You have the right to:
- Access your personal data
- Request correction or deletion
We process your data to:
- Fulfill contracts (orders)
- Pursue legitimate business interests
Your data may be transferred outside Europe (e.g., USA, Canada).
DATA RETENTION
We retain Order Information unless you request deletion.
CHANGES
This policy may be updated to reflect operational, legal, or regulatory changes.
CONTACT US
For questions or requests, contact us via our website or by mail:
HelloBulgaria.com
[Re: Privacy Compliance Officer]
4500 Park Granada UNIT 202T
Calabasas, CA 91302